Call Us: 1-763-280-3236
What happens if there is a theft during the time I am receiving home care services from UPL?
Answer:Although is it rare, theft can happen. No need to worry though, Affordable UPL is bonded for your protection.
What if I have pets, such as a cat or dog? Can I still use home care services?
For many home care companies having pets can complicate staffing because of allergy problems. We however allow pet visits for therapy from families and friends
What happens if my Personal Assistant gets hurt at my home? Am I liable?
Answer:Many home care companies choose not to obtain proper insurance or workers compensation which makes you directly liable for many things. UPL is fully insured, so in the event of an unfortunate incident you are covered
Do I need to establish a set schedule for home care and stick with it?
Answer:Preferably home care should be performed on a regular schedule that is established at the start of services. However, we understand that life happens and schedules may need to change. All we ask is that you provide our office a 24 hour notice of schedule changes.
resources available to you and your family:
AARP Caregiving Resource Center
ACT on Alzheimers
The ARC Greater Twin Cities
Centers for Medicare and Medicaid Services
Dementia Aware Campaign
Group Residential Housing (GRH)
Home and Community Based Services Waivers Overview
Housing Benefits 101
Live Well at Home
Minnesota Department of Health (MDH)
Minnesota Department of Human Services (DHS)
What if I need care for two people?
Answer:Not a problem. We often care for two people within the same residence. This feature does require a nominal up-charge. Please call for details at: 763-280-3236
What is the service area for UPL ?
UPL mainly provides home care services in the tri-county area surrounding Twin Cities Metro. If you are uncertain if we service your area please call us at: 763-280-3236 or visit the Contact Us page more details.